AI and ML technologies enhance contact center CX with self-service bots, live call analytics, and post-call analytics. Amazon Lex and Genesys Cloud integration streamline bot design journey, transforming contact centers into profit centers.
AWS re:Invent 2023: Knowledge Bases for Amazon Bedrock now available, offering Retrieval Augmented Generation. Hybrid search feature combines semantic and keyword search for more accurate results in RAG-based applications.
NVIDIA's QA team, led by top gamers, competes in esports tournaments. Perez-Frangie wins with his son asleep on his lap, showcasing the team's competitive spirit and dedication to ensuring top gaming experiences.
AI platform Hugging Face unknowingly hosted malware, including backdoors, on user machines. JFrog researchers discovered 100 malicious submissions, with one giving full control to remote devices.
Russian ransomware group targets US health care payment processor, causing chaos in prescription filling. UnitedHealth Group accuses AlphV/Black Cat of hacking subsidiary Optum, disrupting nationwide network for managing payments and claims.
S&P 500 and Nasdaq hit new highs fueled by AI excitement. Nvidia hits $2tn milestone, Nasdaq surpasses 2021 peak led by Meta and Nvidia.
Geneva Motor Show highlights China and U.S. EV makers with NVIDIA DRIVE technology expanding in Europe. BYD reveals plug-in hybrid SUV with 1,000 km range, while IM Motors introduces self-driving L6 sedan with advanced sensor suite and highway autopilot capability.
Explore 7 stories linked by artificial intelligence. Hannah's life is transformed by Noah, but doubts linger.
AI can boost efficiency & worker satisfaction, but also lead to job loss & surveillance. Amazon workers fired by AI bots, while others face strict bathroom time limits.
Wikipedia downgrades CNET's reliability due to AI-generated content. CNET's reputation tarnished after plagiarism and mistakes discovered in AI-written articles.
Amazon Bedrock offers a wide range of models from top providers like Anthropic and Cohere for text and image generation, chatbots, and more. Knowledge Bases automate data synchronization and retrieval strategies for customized RAG applications, making it easy to build and manage complex workflows.
Tamara Broderick, MIT faculty member, uses Bayesian inference to quantify uncertainty in data analysis techniques. Collaborating across fields, she helps develop tools like a machine-learning model for ocean currents and a tool for motor-impaired individuals.
Lightmatter, founded by MIT alumni, revolutionizes computing with chips using light and electrons for AI operations. Raised $300M in 2023 to tackle energy demand in data centers and AI models.
Vancouver lawyer Chong Ke under investigation for using ChatGPT to cite fake case law in child custody case. Perils of untested AI in the courtroom exposed.
ThirdAI Corp. pioneers cost-effective deep learning on standard CPUs, challenging the need for expensive GPU accelerators. AWS Graviton3 shows promising speedups for training neural models, revolutionizing AI economics.