Top 5 WordPress Chatbot Plugins
Nowadays, people would rather have a chat with a bot than take part in a personal conversation. Whether it’s to order a takeout for dinner or to find a candidate for a new job offer – people prefer to use live-chat widgets or text with chat bots instead of making phone calls or writing emails.
And it’s pretty understandable, chatbots effortlessly make businesses more accessible, personalized and responsive to customers’ needs. They can provide round-the-clock services for assistance and support, manage the flow of their clients as well as organize the administrative work.
As a result, all the more companies are rapidly looking for ways to develop smart chatbots and add live chats to their websites.
With proper knowledge and free time, building a chat bot from scratch can be a pretty simple task. Well, assuming that your company has appropriate specialists for that. Otherwise you may consider ordering a customized chatbot. This way all the necessary modifications are performed and personalized to meet all your business needs. You can learn more about customized chatbot assistants right here.
One more way to add a real-time chat to the website is to use WordPress plugins, which are absolutely free to use by the way. And now we approached the main topic of the article. So let's find out what WordPress is and what are the best WordPress plugins.
WordPress is a free and open-source content management system (CMS). It’s a popular instrument for people who need to create and manage websites, blogs or apps, but don’t have any coding experience. WordPress offers a huge variety of free plugins and themes, among which you can find numerous chatbot plugins.
WordPress chatbot plugin can be your key to building an online presence and trusting relationship with visitors and loyal customers absolutely effortlessly.
So let's take a look at top 5 Wordpress chatbot plugins:
HubSpot – CRM, Email Marketing, Live Chat, Forms & Analytics
Hubspot offers a comprehensive Content Management System. This plugin allows your company to conduct live chats, manage contacts, divide them into lists, and see every interaction they’ve had with your website.
This software is suitable for businesses that are trying to improve lead generation and expand mailing lists. With Hubspot built-in marketing analytics your team can easily measure the business development to make informative and effective decisions.
HubSpot plugin allows you to set up an automated welcome message, support ticketing, answer common questions and book appointments.
QuBot – Chatbot Builder with Templates
QuBot plugin provides one of the best chatbot builders for any business that needs a live chat with integrated chatbots. It has a simple visual editor and various ready-to-use templates for different purposes.
In addition to the chatbot standard use, like answering FAQ, promoting products and services or providing information about the company, QuBot can also set up an HR-assistant, booking-bot or even provide entertainment for site visitors.
With the QuBot plugin you can create chatbots with built-in NLU and multilingual interfaces effortlessly. Current plugin supplies a wide range of various settings to customize live chats to match your website design.
QuBot offers 24/7 prime customer support. This free plugin can greatly expand your sales channels and reduce personnel costs, easily replace conversational forms with smart dialog bot, build impressive databases and contribute to business growth.
Floating Chat Widget: Contact Icons, Messages, Telegram, Email, SMS, Call Button – Chaty
Chaty plugin allows you to implement a chat button or a click to call button to the website. This way, your customers can chat with you via their favorite channels like Facebook Messenger, WhatsApp, Viber, Telegram etc.
Chatty provides around 20 popular channels to choose from. You can show different chats for different pages, set up launch time and button location, customize your widgets style.
This plugin is a good choice to get more leads and calls as well as improve your customer support. Chatty gives your clients the freedom of chatting with you whenever they want via the app they already use.
Chaty can work with such Wordpress themes and page builders as Elementor, Divi, Visual Composer, WPBakery, Beaver, SiteOrigin, Gutenberg, WooCommerce.
Learn more about the Chaty plugin.
Chatbot with IBM Watson
Chatbot with IBM Watson is an open multi-cloud platform that can build powerful models from scratch. The plugin will help your company to smoothen the initial interactions with site visitors and provide necessary assistance.
IBM Chatbot arranges better support for your clients with its AI assistant. Using machine learning algorithms Watson will ask follow-up questions to better understand customers’ needs and give relevant information and offers.
Chatbot-assistant with its artificial intelligence is able to easily guide your site visitors and redirect them to a human agent when needed.
Check out the Chatbot with IBM Watson plugin.
Crisp – Live Chat and Chatbot
Crisp plugin provides real time assistance and customer support. Current client engagement software can be used to retarget your leads or regulars manually as well as automatically.
This WordPress plugin includes livechat, real-time notifications, chatbot, helpdesk, desktop and mobile apps. You can considerably upgrade your customer database by asking emails or phone numbers and tagging every conversation to create a qualified contact list.
Crisp plugin is your way to expand email lists, generate more leads and improve your customer care within the same software.
Have a look at the Crisp plugin.
To sum up, today live chats are on the rise due to increasing demand from consumers to have constant digital assistance. Chatbot development and design will evolve to the point that interactive software will become standard for customer service and support.
Chatbots already help millions of different companies and organizations. Various areas, such as finance, insurance, health care, е-commerce, transport and tourism industries use bots and in the future their number will only grow.