Principal Financial Group modernized their customer call experience using Genesys, Amazon Lex, and Amazon QuickSight. Automation solutions accelerated development efforts by 50%, enhancing deployment reliability and maximizing efficiency.
TP ICAP's Innovation Lab used Amazon Bedrock to create ClientIQ, an AI-powered CRM assistant that quickly extracts insights from meeting notes, revolutionizing data accessibility and enhancing business value. ClientIQ allows users to interact with Salesforce data through natural language queries, refining searches, applying filters, and accessing original records, all in a conversational interf...
Selecting the right large language model (LLM) is crucial but challenging. Moving from subjective vibes to comprehensive metrics is essential for accurate evaluation and model selection.
AI is reshaping QSR drive-thru operations with Amazon Nova Sonic and AWS services, providing seamless, efficient service through voice AI technology. The innovative system enhances service consistency and operational efficiency, creating a cost-effective solution for QSRs during peak hours.
Summary: RAG system explained with vector database and LLM response generation. APIs make implementing RAG easier, but security remains a concern.
Spotify partners with Sony, Universal, and Warner to develop AI products respecting artists' copyright. New features in the works for music streamer with top artists like Beyoncé and Ed Sheeran.
NSW launches $3.2m writing strategy to boost industry impacted by digital media, low earnings for writers. Sector supports 22,000 jobs with $1.3bn annual contribution to NSW economy.
Fine-tuning Amazon Nova Lite for document processing tasks can significantly improve accuracy and reduce costs, especially for specialized documents like tax forms. The challenges of document processing, such as complex layouts and data quality variations, can be overcome by leveraging vision LLMs for structured information extraction.
Amazon Bedrock now supports iterative fine-tuning for AI models, allowing incremental adjustments and continuous improvement without starting from scratch. This approach mitigates risks, optimizes performance based on real feedback, and accommodates evolving business requirements.
Italian news publishers are challenging Google's AI Overviews, labeling them a "traffic killer." FIEG has filed a complaint with Agcom, fearing the feature may harm media diversity.
MIT and MIT-IBM Watson AI Lab researchers introduce a new training method to teach vision-language models to localize personalized objects in a scene, outperforming state-of-the-art systems. This approach could help AI systems track specific objects over time and assist visually impaired users in finding items in a room.
Immigration barrister Chowdhury Rahman caught using ChatGPT-like AI software for legal research, wasting tribunal's time with fictitious cases. Rahman failed to verify accuracy, raising concerns about reliance on AI in legal profession.
Song-Chun Zhu's move to China in 2020 could impact the global AI race. By Chang Che, read by Vincent Lai.
John Searle's 1984 lecture challenged the concept of AI thinking. Researchers continue exploring meaning and learning in AI today.
'Project Blue, a massive datacenter in Sonoran desert, sparks concerns over water and energy usage, becoming the largest development in Pima county.'