Principal Financial Group modernized their customer call experience using Genesys, Amazon Lex, and Amazon QuickSight. Automation solutions accelerated development efforts by 50%, enhancing deployment reliability and maximizing efficiency.
Selecting the right large language model (LLM) is crucial but challenging. Moving from subjective vibes to comprehensive metrics is essential for accurate evaluation and model selection.
AI is reshaping QSR drive-thru operations with Amazon Nova Sonic and AWS services, providing seamless, efficient service through voice AI technology. The innovative system enhances service consistency and operational efficiency, creating a cost-effective solution for QSRs during peak hours.
Immigration barrister Chowdhury Rahman caught using ChatGPT-like AI software for legal research, wasting tribunal's time with fictitious cases. Rahman failed to verify accuracy, raising concerns about reliance on AI in legal profession.
Italian news publishers are challenging Google's AI Overviews, labeling them a "traffic killer." FIEG has filed a complaint with Agcom, fearing the feature may harm media diversity.
Fine-tuning Amazon Nova Lite for document processing tasks can significantly improve accuracy and reduce costs, especially for specialized documents like tax forms. The challenges of document processing, such as complex layouts and data quality variations, can be overcome by leveraging vision LLMs for structured information extraction.
NSW launches $3.2m writing strategy to boost industry impacted by digital media, low earnings for writers. Sector supports 22,000 jobs with $1.3bn annual contribution to NSW economy.
John Searle's 1984 lecture challenged the concept of AI thinking. Researchers continue exploring meaning and learning in AI today.
Song-Chun Zhu's move to China in 2020 could impact the global AI race. By Chang Che, read by Vincent Lai.
Spotify partners with Sony, Universal, and Warner to develop AI products respecting artists' copyright. New features in the works for music streamer with top artists like Beyoncé and Ed Sheeran.
MIT and MIT-IBM Watson AI Lab researchers introduce a new training method to teach vision-language models to localize personalized objects in a scene, outperforming state-of-the-art systems. This approach could help AI systems track specific objects over time and assist visually impaired users in finding items in a room.
Amazon Bedrock now supports iterative fine-tuning for AI models, allowing incremental adjustments and continuous improvement without starting from scratch. This approach mitigates risks, optimizes performance based on real feedback, and accommodates evolving business requirements.
Summary: RAG system explained with vector database and LLM response generation. APIs make implementing RAG easier, but security remains a concern.
Quebec man fined $3,500 for using AI hallucinations in legal defense, judge warns of integrity threat. Legal saga includes 'hijacked planes' and Interpol red alerts.
UK start-up, Books By People, introduces Organic Literature stamp to verify human-written books amid rise of AI-generated content. Initiative partners with independent publishing houses to label authentic author works.